At Ardur Healthcare ("Company," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website https://ardurhealthcare.com (the "Site"). This policy applies solely to information collected from healthcare providers and practice administrators in the United States who inquire about our medical billing and revenue cycle management services.

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1. Information We Collect

When you submit an inquiry or contact us through our website, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• State/Location
• Medical Specialty
• Approximate Monthly Income
• Preferred Appointment Date
• Message

We collect this information directly from you when you fill out the form to request a callback, consultation, or further information.

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2. How We Use Your Information

We use the information you voluntarily provide for the following purposes:

• To contact you at your preferred time regarding your inquiry
• To understand your medical billing challenges and offer customized solutions
• To follow up via phone, voicemail, or email regarding your interest in our services
• To maintain accurate client records and internal analytics
• To improve our website, communication, and service offerings

We will never sell, rent, or share your personal information with third parties for marketing purposes.

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3. Communications & Follow-Up

By submitting your contact details, you agree to receive communication from Ardur Healthcare via phone, email, or voicemail to explore your interest in our services. If at any point you no longer wish to be contacted, you may:

• Unsubscribe from our emails using the opt-out link
• Respond to any email or voicemail requesting removal
• Contact us directly at info@ardurhealthcare.com

We respect your decision and will promptly cease all outreach efforts once you notify us.

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4. Data Security

We take data privacy seriously. Ardur Healthcare follows industry-standard security measures to safeguard your information, including:

• Secure transmission of data through SSL encryption
• Restricted access to your information within our organization
• Internal compliance checks to align with HIPAA-adjacent security standards

While we are not a Covered Entity under HIPAA, we treat all information shared by healthcare providers with a high level of confidentiality and discretion.

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5. Data Retention

We retain inquiry information only as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws. If your inquiry does not result in an ongoing business relationship and you request deletion, we will securely delete your data from our systems.

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6. Third-Party Tools

Our website may use third-party tools (such as Google Analytics, reCAPTCHA, or form processing tools) to improve performance and prevent spam. These tools may collect non-identifiable user data, subject to their own privacy policies. We do not share your personally identifiable information with these third parties.

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7. Your Rights

As a website visitor, you may:

• Request access to or correction of your personal data
• Request deletion of your data
• Request that we stop contacting you
• Ask how your data is being used

To exercise any of these rights, please contact us at: info@ardurhealthcare.com

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8. Children's Privacy

Our services are intended for adult healthcare professionals and business entities. We do not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. We encourage you to review this page periodically for the latest information on our privacy practices.

Effective From: 16th January 2023
Last Revision: 25th July 2025

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10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact: